Bonuses

Find answers to common questions about bonuses!

Casinos typically offer a wide variety of bonuses to attract new players and reward existing ones. These bonuses can vary in terms of value, eligibility, and terms and conditions, but they generally fall into several common categories.
 

Types of bonuses commonly offered:

  • Welcome Bonus: A bonus given to new players upon registration or their first deposit. This often includes a match on the first deposit or free spins.
     
  • No Deposit Bonus: A bonus that does not require a deposit to claim, often provided as free spins or a small amount of bonus money to try the casino.
     
  • Free Spins: Often part of a welcome package or ongoing promotions, free spins allow players to play specific slot games without risking their own funds.
     
  • Deposit Bonus: A bonus awarded based on a player’s deposit amount. This bonus is typically a percentage of the deposit, for example, a 100% match bonus up to a specific amount.
     
  • Reload Bonus: A bonus provided to existing players when they make subsequent deposits after the initial deposit. It’s often smaller than a welcome bonus but serves as a way to keep players engaged.
     
  • Cashback Bonus: A bonus that refunds a percentage of losses incurred over a specific period. This can be applied to deposits or net losses during gameplay.
     

Most online casinos offer players an easy way to track bonuses in real time directly from their player accounts. This allows players to stay updated on their bonus status, usage, and any wagering requirements that need to be met.

How to track your bonuses:
 

  • Account Dashboard: The bonus page provide a dedicated section within your account dashboard where you can view your active bonuses, including details about the bonus type, remaining balance, and progress toward any wagering requirements.
     
  • Bonus History:The bonus page provide a history page where you can check past bonuses, their activation dates, and any associated terms.
     
  • Real-time Updates: Bonuses such as free spins or deposit matches are often updated in real time, allowing you to see how much of your bonus has been used and how much remains.
     
  • Notifications: The bonus system provide to send notifications via email or within the player account when a new bonus is activated or when certain milestones (e.g., wagering completion) are achieved.
     

Why is tracking important?
Tracking your bonuses helps ensure you meet all the necessary requirements before they expire. It also provides transparency, so you can easily see how your bonus funds are being used and plan your gameplay accordingly.

Getting a bonus code to redeem on Playred is a great way to get extra promotions and  perks. You will be able to find a field to input the bonus code during registration or when making a  deposit. If it is formatted properly, then the bonus will be activated and reflected in your account  balance. 

It is important to verify that the code is still active and usable. It is important to  read the terms and conditions of each offer as well as the wagering requirements and restrictions that may apply  to the offer. In case you are having any problems with the redemption of your bonus code, please  do not hesitate to contact our customer support via live chat.

 Yes, every bonus on Playred has an expiry date. The time of the promotion can be  quite short and can stretch from a few days to a few weeks. It is especially important to verify  the details of each bonus and how long it will be valid.  If a bonus is not used  within the validity period it will be deleted from your account and cannot be used again. 

Furthermore, any  profits made with an expired bonus may not be able to be withdrawn.  We advise that you should  make use of your bonuses as soon as you activate them to avoid being shortchanged. If you are  not sure of the expiry date of your bonus, you can check it in the ‘Bonus’ section  of your account or you can contact our customer support.

 Yes, you can use several bonuses at once on Playred, provided that the terms and conditions  of the promotion you are using do not state otherwise. Not all bonuses are created equal and there are  usually rules that govern their use and many a time, the restrictions that come with the offers may include  a limitation on the number of times one can use the bonuses. 

For example, there are rules  that state that a bonus can only be redeemed when the client’s account has no other active offers.  In such cases, it is best to adhere to the rules laid down to prevent the bonuses from being  nullified.  It is always advisable to check the terms and conditions that are associated with each bonus  to ensure that they are compatible to be used together.

 In case of doubt, there is customer support  through live chat to clarify something concerning an offer.

 A ‘wagering requirement’ is a term that is associated with the bonuses that many online  casinos and other gaming platforms such as Playred offer. It is the minimum number of times one has  to wager the bonus or the bonus plus the initial deposit in order to be able to request for withdrawal  of the winnings got using the bonus.

For instance, if you got a €100 bonus with  30x wagering requirement, this means that you can only be able to withdraw your winnings after you  have wagered €3,000 (100€ X 30). It is also important to know  that not all bets are created equal when it comes to meeting the wagering requirement. For example,  there may be restrictions on the types of bets that can be made to count towards the wagering  requirement, with some bets not counting at all towards the requirement.

Furthermore, wagering requirements are often accompanied  by time limits, which means that players must meet the requirements before a certain time limit, or else  the bonus and any associated winnings will be lost. It is imperative to take a few moments and go  through the bonus terms and conditions, where all the information about the wagering requirements and other conditions can  be found.

Bonuses on Playred are generally available for all payment methods - from credit cards,  e-wallets, cryptocurrencies, to bank transfers. However, it is always worthwhile to check the details of  each bonus to see if there are any restrictions or exceptions to the rule. There may be some limitations  on the use of certain bonuses for certain payment options and this will be highlighted in the offer details.   

For instance, some welcome bonuses or other promotional offers may be only available to clients who make their  first deposit with a certain method like a credit card or cryptocurrency and may not be valid for bank transfers  or e-wallets.  It is also wise to establish whether the selected payment method is eligible  for the bonus such that it has to meet the minimum deposit requirement to qualify for the offer. 

To  be sure which methods of payment can be used for a certain bonus, simply look at the “Terms  and Conditions” page of the site or chat with the customer support representative.

On Playred, can you cancel an active bonus; yes, you can but you have to  contact customer support via live chat to cancel it. You can also ask for help to disable or lift  the block on the bonus if you have lost your activation rights or if you just want to make changes  in the betting parameters. 

 However, it is worth noting that cancelling an active bonus will lead to  the loss of any winnings made in the course of using the bonus therefore it is advisable to consider this  before making the decision. Also, after the bonus is cancelled, it can not be activated again.  Therefore, if you decide to disable the bonus, you should know the consequences of this action.   

It is always important not to assume anything and rather get clarification from the support team, especially concerning the  cancellation of the bonus. Live chat support is always available to give more details and guide you on how  to cancel the bonus.

 Yes, on Playred, there are maximum win limits on bonuses and this limit is always stated  in the terms and conditions of each promotion. The maximum win limit may differ from one bonus to another  and from one bonus to another depending on the type of the bonus and its features therefore it is recommended  to always read the details of each promotion before accepting the bonus. For example, some welcome bonuses may  have a higher limit than other bonuses including betting or casino games.

The maximum win limit is set to  ensure that promotions are not abused and to ensure the integrity of the promotions. In addition, each bonus  may have other conditions that are related to the winnings that a player is to gain from the bonus,  for instance, wagering requirements that must be met before the player can withdraw the winnings.

It is  therefore important to avoid the surprises or misunderstandings and therefore we suggest that any time you activate any  bonus, make it a point to read the terms and conditions of the bonus you have activated to the end  to include any information on the win limits as well as other conditions that may be related to the  promotion. If you have any questions or concerns about a particular bonus, the Playred support team is always  ready to assist and clarify through the live chat. This way, you can enjoy the games with less  stress as you know what the limitations and conditions are for the promotions that you are using.

Yes, the bonuses on Playred do change according to your VIP level. While all players are  welcome to standard bonuses, they will receive exclusive offers and promotions based on their VIP level as they work  their way through the VIP program. This system benefits the loyal and hard-working players by offering them better  and more favorable chances.  

For instance, the welcome bonuses and other standard bonuses are available to all  new users or those participating in general promotions, but higher-level VIP members may get bigger bonuses, free  spins, cashback, and an invitation to special events that are not available to other players.  

However, VIP bonuses may include such additional perks as higher win limits, special betting conditions, or a personal  touch, say, from a dedicated account manager.  In addition, being a VIP member will help  you get loyalty points faster, which can be used to exchange for more bonuses or rewards. The more  VIP level you have, the more chances you will get to claim your bonuses and promotions tailored to your  VIP level. So if you are a regular player and want to get more out of the game,  then join the VIP program at Playred and open all the doors for yourself. 

 To know what  bonuses and special features are available at each VIP level, it is advised to use the separate area in  your account or to reach out to the customer support via live chat that is always ready to assist you  with any queries.

 Yes, you can get bonuses even if you decide to deposit on Playred using cryptocurrencies. The  platform accepts several cryptocurrencies as well and the deposits made in these currencies are treated equally as the deposits made  using normal fiat currencies. You will be able to redeem all the promotions and bonuses available including the welcome  bonus, special bonuses and other weekly or monthly promotions even when you are using cryptocurrencies.  

We see  that the use of cryptocurrencies is on the rise and therefore has decided to include the same opportunities for bonuses  and promotions to those who will be using them. Nevertheless, it is always advisable to check the details  of each promotion as there may be certain conditions that are only applicable to cryptocurrency deposits or may exclude some  cryptocurrencies.  Moreover, the bonuses that are related to the cryptocurrency deposit may have some specific wagering  requirements as it is for the normal fiat deposit. It is always important to make sure that you have  read all the bonus information available to you to avoid being confused or surprised.  

On the whole,  Playred is Committed to providing its users with a hassle-free and enjoyable experience regardless of whether they  are using cryptocurrencies or normal currencies. If you have any questions or need clarification on the bonuses for cryptocurrency  deposits, the customer support team is always available to assist you through the live chat.

The terms and conditions of the bonuses are also available directly in the Promotions section on the  Playred website. They will have terms that will help in their use, wagering requirements, expiration,  and other clauses when it comes to any promotion made available on the platform. This section is also easily  accessible from the main menu of the site, and all the current promotions are listed.

In the  Promotions section, not only will you find the details about each bonus, but you will also be able  to find a link to the terms and conditions that are related to each offer. These terms are important  in order to know how the bonus works and how to use it properly. It is especially important not  to miss the conditions in order to avoid the penalties and to be sure that you meet all the requirements  to be able to claim the bonus or to be able to redeem any winnings obtained with the help of  the bonus.

Sometimes, bonuses may be accompanied by certain conditions, time limits, exclusions of certain  games or payment systems and other specific provisions. Therefore, it is always recommended to look for the terms  and conditions in order to avoid being surprised and to be able to take full advantage of the promotional offers  available.

If you can’t find the terms and conditions for a certain promotion, you can always ask  customer support via live chat, and they will be happy to assist you.

Yes, it is possible to use cashback together with other bonuses, but only if the promotion  allows that. Every offer available on Playred has its own set of rules which can be found in  the terms and conditions of the bonus.  Most of the time, cashback can be used together  with other incentives like deposit bonuses, free spins or VIP promotions.

However, there may be restrictions on  the use of more than one bonus at any given time. For instance, some promotions may restrict the  use of cashback and other refunds or certain loss-based bonuses.  If a player wants to claim  both cashback and other bonuses, it is recommended to check the available promotions in the personal account.  

Also, customers can always turn to the support service for additional information and confirm the possibility of using several  promotional incentives at once.  Knowledge of how promotions are applied is important in order to use the available  gaming features effectively and to the fullest. 

It is always important to make sure to read the terms and  conditions of any offer as well as any other information regarding promotions to avoid being surprised and to gamble  responsibly.