Registration

Troubleshooting common registration problems and how to resolve them.

To register and open a gaming account follow these simple steps:

  1. Click on the "Register" button at the top right corner of the homepage.
     
  2. Fill in the registration form.
     
  3. Accept the Terms and Conditions.
     
  4. Click "Submit" to complete your registration.
     

Once registered, verify your account through the confirmation email sent to you. You’re now ready to log in, make a deposit, and start playing!

During the registration process, you will be required to provide the following personal information:

  1. Full Name: To verify your identity.
     
  2. Date of Birth: To confirm you meet the legal age requirement.
     
  3. Email Address: For account verification and communication.
     
  4. Phone Number: To enhance account security and recovery.
     
  5. Residential Address: For verification purposes.
     
  6. Username and Password: To secure your gaming account.

     

All your information is securely stored and handled in compliance with data protection regulations.
 

 During the registration on Playred, no documents are required at first. The registration process is fast  and easy, and it does not require much information to be entered, e.g. your name,  e-mail address and account details. After the registration you can start playing the games and make your first  deposit.

Nevertheless, to avoid fraud and for compliance purposes, Playred may ask for your ID when  you want to withdraw or deposit money. This process is called KYC (Know Your Customer) and  is a security feature to confirm your identity and prevent fraud. A copy of an identification document (passport  or ID), proof of address (recent utility bill) and other means of proof of identity may be  required for the KYC process.

KYC verification is a common practice in most online casinos and gaming  sites to ensure that all transactions are real and smooth and to protect the account. After the verification is  done, you will not have to do it again every time you make a deposit or withdrawal unless there  is a significant change in your personal information.

 Technically it is possible to sign up on Playred using a temporary email, however it is  not recommended to do so. The email address that is entered at the time of registration is the primary  contact that the player has with the platform. It will be used to communicate things like transaction  confirmations, promotional notifications, updates on the terms of service, and most importantly, account recovery in case you  forget your password.

Using a temporary email may result in the loss of important communication and if you ever  have to set a new password or verify your account, you may not be able to do so.  Moreover, for security reasons and compliance with regulations, email verification may be needed, and a temporary mailbox  may not be available when it is needed.   

 Therefore, it is highly recommended to use a personal  and secure email, and if you have one, an email that you check frequently. This way there  will be no problems with playing and protecting your account.

 In case you do not receive the confirmation email after registering on Playred, first of all check  your spam or junk mail. It is quite usual for automated emails to be filtered and not to appear  in the main inbox.

If you have not received the email after a few minutes, then please check  once again whether you have provided your email address right when creating an account. A simple typing mistake may  prevent the message from being delivered and, as a result, you may have to re-register using the  correct email address.

If you are sure that your email address is correct and the message is not in  the spam folder, then try to request a new confirmation email when logging in. It is quite usual  for platforms to have a function that enables the user to request a confirmation link to be sent to their  account to confirm registration.

In case the problem does not solve, then it is better to contact  Playred’s live chat support. Our support team can verify your account and help you solve the problem as  quickly as possible.

Additionally, make sure that your email inbox is not full and that your email client  is not blocking messages from Playred. Allow Playred’s domain to be added to your list of  permitted senders to avoid future messages from being blocked.

Yes, to sign up on Playred, you must be of legal age, this means  18 years or more or the legal age in your country of residence. This is important in order to  guarantee a healthy and positive environment for all the gamers in accordance with the international online gambling laws.   

During the registration process, users are required to affirm that they are of the legal age. Nevertheless,  Playred keeps the right to request age verification anytime, for instance before allowing a withdrawal or in case  of any suspicious activity. If a certain account is believed to belong to a minor, it will be  closed without further notice and any money that was in it may be seized in accordance with the rules of  the platform.  

Age and identity verification may be required to be completed by the users and they may  be asked to present proof of identity in the form of a passport, identity card, or driver’s  license. This is done in order to meet the KenYC policy which is implemented by Playred to  help protect the players and to help prevent fraud or misuse of the platform.  

Not only are age  restrictions a matter of law, but they are also a means of protecting people from being exposed to online  casino and betting services that they are not fit to receive.

 It is advisable to verify your account on Playred at the earliest as this would greatly improve the  gaming experience and help in accessing all the features of the platform without any delay. The primary advantage is  the ability to make FIAT currency deposits right away, without having to wait for the identity verification  process. This ensures that players can begin betting and playing right after making their first deposit.

The ability to  withdraw quickly is another key feature; users who have gone through the verification process will have their withdrawal requests  processed faster, meaning they will not have to wait long to receive their winnings. Some players may be  asked to submit documents at the time of withdrawal, which will delay the process if they have not verified  their account.

However,, early verification increases the level of security of the account to minimize the risk  of fraud or unauthorized access. Playred also wants to protect players and ensure that all transactions are secure  and comply with the rules, so it uses the Know Your Customer (KYC) process.

This  is because some bonuses or cashback offers may only be claimed by players with a verified account.  Therefore, it is recommended to verify your account to have a smooth gaming experience, fast withdrawals, and the  highest level of security for your funds and personal data.

 After registering on Playred, you will receive a confirmation email at the address entered during the  process. It verifies that your account has been created and the email may contain a message to validate it  completely. It is advised that you look for the email right after signing up and if you don’t find  it in the inbox, it is suggested to check the spam or junk mail folder.

If you  don’t receive the confirmation email within a few minutes, it may be that there was a typo in the  email address that you entered or some kind of delay in the system. In this case, you can  try to redownload the confirmation email by logging in and choosing the option to receive it once again.

If the email is not received, please contact the customer support via the live chat which is available on  the website. Our team will be more than willing to help you in verifying your registration and if  necessary, activate your account manually.

It is crucial that you finish the registration process so that you can use  all the functions of the platform, make deposits, participate in promotions, and play without any  hindrance.

Yes, Playred does offer a welcome bonus to all the new users who register on the  platform. It is a great way to start playing with extra benefits and thus, giving you more value for  your money.  The welcome bonus may contain different forms of rewards, such as; a bonus on  the first deposit, free spins on certain games or a combination of both. To get more details of  the current offer, we suggest that you check our promotions page in order to get information on the latest  terms and conditions, wagering requirements and how to get the bonus. 

Normally, you need to  make a first qualifying deposit to qualify for the welcome bonus and in some cases, enter a promo code  when making the transaction. Please note that it is important to check the promotion’s terms to see if  there are any other requirements to be met.  

Please bear in mind that the welcome bonus is available  only for new players and may be different at any given time due to the active promotions. If you  have any questions or need help regarding the current offer, please do not hesitate to contact our customer support  via live chat to get an instant response.