Information for Your Wellbeing
The goal of PlayRed is to always offer a high-quality service and the best possible
gaming experience within a responsible environment.
In line with this commitment, PlayRed actively works to prevent compulsive gambling
and the access of minors to its products. Although gaming is a recreational activity, it is
important to remember that it should never be viewed as a way to generate income, but
as entertainment. Never risk money that you cannot afford to lose.
Gambling can lead to addiction and cause serious personal, family, work-related, social,
and financial problems. At PlayRed we care about the wellbeing of our users, and we
are committed to providing a safe and reliable service. We recommend that you
consider the following measures to maintain healthy and controlled gaming habits.
Gaming Control Tools
• Betting limits
• Deposit limits
• Loss limits
• Reality checks
• Self-exclusion
Prevention of Underage Access
The laws of Curaçao and international regulations strictly prohibit access to online
gambling by individuals under 18 years of age. PlayRed adopts all reasonable
measures to prevent minors from accessing the site.
Voluntary Self-Exclusion
You may request a self-exclusion for one of the following periods:
• 1 day
• 1 week
• 1 month
• 6 months
• 1 year
• Permanent
Questions About Self-Exclusion
If you are unsure whether you need a break, ask yourself:
• Am I losing control of my spending?
• Am I neglecting family, work, or studies?
• Have I been gambling under the influence of alcohol or substances?
• Have I lied about the time or money spent?
• Am I using gambling to escape personal problems?
Reality Check
You can activate a reminder after:
• 60 minutes
• 120 minutes
• 240 minutes
Self-Exclusion for Unregistered Users
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